Course Description:

At the end of this course, you will be able to: 

  • Identify at least five numbers in a local phone book.
  • Identify numbers for Directory Assistance or where the numbers can be found.
  • Develop skills to effectively obtain information over the phone.
  • Develop proper phone skills for speaking to a potential employee.
  • Develop proper phone skills when at work.
  • Develop proper phone skills for making a long-distance phone call.


This lesson provides training on how to find numbers. Students will develop   basic reading and number identification skills. In addition to looking up numbers in a phone book, students should practice making calls to get information.